Privacy Policy

What information do we collect?

We collect information from you when you register on the Site, place an order, participate in a contest or sweepstakes, respond to a survey or communication, such as email, or participate in another site feature. When placing an order or registering, we may ask for your name, email address, mailing address, phone number, credit card information or other information. However, you can visit our site anonymously. We also collect information about gift recipients so that we can fulfill the purchase of the gift. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use “cookies” to improve your experience and collect information about visitors and visits to our websites. Please see the “Do we use cookies?” section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, participate in a contest or promotion, respond to a survey or marketing communication, browse the Website, or use other site features in the following ways:

To personalize your experience on the site and allow us to deliver the type of content and product offerings you are most interested in. To enable us to better serve you by responding to your customer service requests. To quickly process your transactions. To administer a contest, promotion, survey, or other site feature.  If you have opted in to receive our email newsletter, we may send you regular emails. If you no longer wish to receive promotional emails from us, please see the “How can you opt out, delete or modify the information you have provided to us?” section below. If you have not opted in to receive email newsletters, you will not receive these emails. Visitors who register with or participate in other features of the site, such as marketing programs and “member-only” content, will have the option to choose whether they wish to be on our email list and receive email communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the security of your personal information. Your personal information is contained behind secure networks and is only accessible by a limited number of individuals who have special access rights to such systems and are required to maintain the confidentiality of the information. When you place orders or access your personal information, we offer the use of a secure server. All confidential/credit information you provide is transmitted via Secure Socket Layer (SSL) technology and then encrypted in our databases so that it is only accessed as stated above.

Do we use “cookies”?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow it) that allows the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For example, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on past or current site activity, allowing us to provide you with enhanced services. We also use cookies to help us collect aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may engage third-party service providers to help us better understand visitors to our site. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is sent, or you can choose to disable all cookies. This is done through your browser settings (such as Netscape Navigator or Internet Explorer). Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies, you will not have access to many features that make your experience on the site more efficient and some of our services will not work properly. However, you can still place orders over the phone by contacting customer service.

Do we disclose the information we collect to third parties?

We do not sell, trade, or transfer to third parties your personally identifiable information unless we provide you with prior notice, except as described below. The term “external parties” does not include DILETTO INC.. It also does not include website hosting partners and other parties who help us operate our website, conduct our business, or provide services to you, as long as those parties agree to keep this information confidential. We may also disclose your information when we believe disclosure is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety or those of others. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt out, delete or modify the information you have provided to us?

To modify your email subscriptions, please let us know by modifying your preferences in the “My Account” section. Please note that due to email production schedules, you can receive any email that is already in production. To remove all of your online account information from our database, please log in to the “My Account” section of our site and delete your shipping addresses, billing addresses, and payment information. Please note that we may maintain information about an individual sales transaction to service that transaction and for record keeping.

Third Party Links

In an attempt to provide you with greater value, we may include third-party links on our site. These linked sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these linked sites. However, we seek to protect the integrity of our site and welcome any feedback about these linked sites (even if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Changes to the policy will apply only to information collected after the date of the change. This policy was last modified  on April 19, 2022.

Questions and comments

We welcome your questions, comments and concerns about privacy. Please send us any and all comments related to privacy, or any other issues.

Online policy only This online privacy policy applies only to information collected through our website and not to information collected offline.